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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Frank Taylor

April 22, 2026

5  out of  5
rating by Frank Taylor
"Bella gave us quick and precise notary service. Once again excellent service at your office. Free and available notary is much appreciated again"
We responded:
"Frank, Thank You for the 5 Star Review! We are thrilled you had a quick and enjoyable experience with Bella. One of the complimentary offerings for our community is the Notary Service we offer at our office - thanks for stopping by and allowing us to help. "
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Mr nice guy

April 20, 2026

5  out of  5
rating by Mr nice guy
"patty was great,super nice too ! =) tom r."
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Mari Galarza

April 20, 2026

5  out of  5
rating by Mari Galarza
"Very patient and friendly all while helping me setup my account and my State Farm app"
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Juan Rafael Rodríguez Pineda

April 20, 2026

5  out of  5
rating by Juan Rafael Rodríguez Pineda
"Muy buen trato siempre, servicio n Español ahora con l Señor Antonio también muy amable como las otras personas. Muchas gracias al equipo de State Farm."
We responded:
"¡Muchas gracias por tomarse el tiempo de compartir su experiencia! Nos alegra saber que Liliana DLeon pudo brindarle la información que necesitaba de manera profesional y amable. En State Farm, siempre nos esforzamos por ofrecer un servicio excepcional y ayudar a nuestros clientes a encontrar la cobertura que mejor se adapte a sus necesidades. Estamos encantados de que haya decidido renovar y cambiar su seguro con nosotros. Gracias por confiar en State Farm y en el trabajo dedicado de Liliana. ¡Estamos aquí para ayudarle siempre que lo necesite!"
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Alissa Mastropietro

April 17, 2026

5  out of  5
rating by Alissa Mastropietro
"Thank you Siena for the comprehensive knowledge about different types of insurance available as a small business owner. She spent 30 minutes walking me through different options and ive learned so much and feel more confident in insurance in personal and business 😌"
We responded:
"Alissa, Thank you so much for your kind words! We're thrilled to hear that Siena was able to provide you with thorough guidance and help you feel confident about your personal and business insurance options. Supporting small business owners like you is very important to us. If you ever have more questions or need assistance, don’t hesitate to reach out!"
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William Pacheco

April 17, 2026

1  out of  5
rating by William Pacheco
"I've been with state farm since I was 16 y/o but boy did ANNETTE mess up big this time! They can't even change an address correctly in their system and notify us properly saying our cover is lapsed, license suspended, ect... mailing to a previous address from 6+ years ago (with another house in between mind you/yes that's how bad) but can still mail other policies to the correct address. Our fault for not calling them.... If I didn't call you then how did you get the correct address to send the other policies correctly? Just own up to your mistake"
We responded:
"Mr. Pacheco: Thank you for sharing your concerns. We sincerely apologize for the frustration and inconvenience caused by the address error and the resulting notification issues. We understand how important it is to have accurate information on file, especially when it impacts your coverage and license status. We are truly sorry for the mistake and are reviewing our processes to ensure this does not happen again. We appreciate your long-term loyalty since you were 16 and you taking the time to provide us with your feedback. "
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Nelly Ramirez

April 16, 2026

5  out of  5
rating by Nelly Ramirez
"Tony. Fue muy claro con sus explicaciones, y me ayudó a entender todo!!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Melissa Snively’s Team! We deeply appreciate your kind words here in Lithia . "
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Todd Hossler

April 15, 2026

5  out of  5
rating by Todd Hossler
"Tony was great"
We responded:
"Thank you Todd for your kind words! We're glad to hear Tony provided you with great service and that you found our prices reasonable. If you need any further assistance with your vehicle insurance or anything else, feel free to reach out!"
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Lucietta Butts

April 15, 2026

5  out of  5
rating by Lucietta Butts
"Angela Concilio was amazing with helping me with all my insurance needs. She was efficient and courteous. She was also very patient with me when I was getting confused and asking lots of questions. Thank you Angela! Lucietta Butts"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Angela Concilio provided you with efficient, courteous, and patient service while helping with your insurance needs. We truly appreciate your kind words and are here anytime you need assistance with your life or property insurance."
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Ann Marie Anderson

April 14, 2026

5  out of  5
rating by Ann Marie Anderson
"Shout out to the Melissa Snively State Farm local office. I was on the app and it showed -0- balance so called the office to find out a few things as I expected there to be an auto payment due. First off, someone answered the phone immediately and second, I received answers and got a thank you for our business. Special recognition to Siena Hersh who answered questions AND sent an email confiming and clarifying as well as setting expectation for our next billing we will see for May and June. Thank you for being reliable, trustworthy and consistent in your client care!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Melissa Snively’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Lithia ."
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Bette Oliver

April 14, 2026

5  out of  5
rating by Bette Oliver
"Always quick to accommodate with any changes or additions on existing policies."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! We're here anytime and for any insurance needs. "
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Ashley Dotson

April 11, 2026

5  out of  5
rating by Ashley Dotson
"Today I received a letter in the mail and felt kinda confused. Call the office and Siena answer and immediately knew what I was talking about. She explained it all to me and save me hundreds of dollars. I was very pleased with thw service I got today."
We responded:
"Thank you so much for taking the time to share your experience! We're delighted to hear that Siena was able to assist you promptly and help clarify everything, saving you hundreds of dollars. Providing excellent service and support to our clients is very important to us, and your kind words mean a lot. If you ever have any more questions or need assistance in the future, please don’t hesitate to reach out."
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Rizer Burnz

April 11, 2026

5  out of  5
rating by Rizer Burnz
"Five Star Service!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Melissa Snively’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Ismael Rivera

April 9, 2026

5  out of  5
rating by Ismael Rivera
"Tony did a great job helping me with all the questions I had and was very grateful to talk to him. You need more people like him."
We responded:
"Ismael, Thank you so much for your kind words! We’re thrilled to hear that Tony was able to assist you so well and make your experience a positive one. We truly appreciate your feedback and will be sure to pass your compliments along to him. It’s our goal to provide excellent service, and comments like yours motivate us to keep it up!"
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Jenny Castro

April 9, 2026

5  out of  5
rating by Jenny Castro
"Tony de state farm, es una agente de seguros muy amable, cortez y profesional, me ayudó bastante al momento de agregar a mi hijo en la poliza, buscandome la mejor opcion y el mejor precio , respondió a todas mis preguntas con minuciosidad y detalle."
We responded:
"Thank you so much for sharing your experience, Linda! We're delighted to hear that Tony provided you with professional, knowledgeable, and courteous service while reviewing your auto policy. It's great to know he took the time to thoroughly address your questions. We truly appreciate your feedback and look forward to assisting you whenever you need us!"
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Linda Power

April 8, 2026

5  out of  5
rating by Linda Power
"Today I called my State Farm office in Lithia, FL, to get clarification on my auto policy. Tony listened to my request and then thoroughly reviewed my policy and answered the questions that I had. I appreciate his professionalism and help in explaining his responses. Tony was knowledgeable and courteous."
We responded:
"Thank you so much for sharing your experience, Linda! We're delighted to hear that Tony provided you with professional, knowledgeable, and courteous service while reviewing your auto policy. It's great to know he took the time to thoroughly address your questions. We truly appreciate your feedback and look forward to assisting you whenever you need us!"
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Thomas Flagg

April 8, 2026

5  out of  5
rating by Thomas Flagg
"Sienna was great to deal with. She is very knowledgeable and pleasant"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Sienna provided you with knowledgeable and pleasant service. If you ever have any questions or need assistance in the future regarding your life, auto, or home needs, please don't hesitate to reach out. We're here to help!"
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Linda Flagg

April 7, 2026

5  out of  5
rating by Linda Flagg
"Sienna was great walking us through different life insurance policies. She was very pleasant and knowledgeable. I did not feel she was pushy at all. When we ended our phone call I felt like we’d made a new friend."
We responded:
"Linda, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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andd1016

April 7, 2026

5  out of  5
rating by andd1016
"Outstanding!! The team was helpful and kind and we couldn't be more appreciative of their time. A+++ Customer service!"
We responded:
"Thank you so much for the 5-star rating, andd1016! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Scott Link

April 7, 2026

5  out of  5
rating by Scott Link
"Thank you Barbara Hellman and the entire Melissa Snively team for your continued customer service and assistance! Glad to have been working with you all for over 20 years!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Melissa Snively’s Team. "
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Jodi McLoud

April 6, 2026

5  out of  5
rating by Jodi McLoud
"Randi was awesome! Pricing was good! I'm thrilled!"
We responded:
"JM, Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with the pricing and that Randi provided awesome service. It means a lot to us to know we could help you with your vehicle insurance. If you ever need anything else, don’t hesitate to reach out. Drive safe and take care!"
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Cathy Macauley

April 5, 2026

5  out of  5
rating by Cathy Macauley
"I had a few questions about different insurances & when I called Shelby was very polite and informative. She helped me out with inquiries and encouraged me to come back if i needed anything else."
We responded:
"Thank you so much for your kind words, Cathy! We’re glad Shelby was able to assist you with your questions and provide helpful information. We look forward to helping you again whenever you need us. Thanks for choosing our agency!"
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Emily

April 4, 2026

5  out of  5
rating by Emily
"Shelby was super helpful and friendly answering my questions!"
We responded:
"Thank you for taking the time to leave such a great review, Emily. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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CFDA Boosters

April 3, 2026

5  out of  5
rating by CFDA Boosters
"We are so grateful for the incredible support from Melissa Snively State Farm! The Snively team has been amazing sponsors for our studio, always showing up for our dancers and supporting our programs in such meaningful ways. It truly makes a difference to have a local business that invests in the community like they do. And we have to give a special shoutout to our favorite agent, Angela Concilio! Angela is always friendly, helpful, and a pleasure to work with. She goes above and beyond, and we absolutely love working with her. Highly recommend this team—not just for their services, but for the way they support and uplift the community!"
We responded:
"Thank you so much for your wonderful review and kind words! We’re truly honored to support the CFDA Boosters and your incredible studio. It’s a privilege to be part of such a vibrant community and to support your dancers and programs. A special thank you for recognizing Angela — she truly cares about our clients and community, and we’re so glad to hear she has made such a positive impact. We look forward to continuing our partnership and supporting you in any way we can. Thanks again for your recommendation and for being such an important part of our community!"
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Christa John

April 3, 2026

5  out of  5
rating by Christa John
"Shelby was fantastic at answering my questions, was able to get my documents to me so fast! Appreciate her!!"
We responded:
" Thank you so much, Christa, for your kind words! We’re thrilled to hear that Shelby was able to assist you quickly and effectively. We truly appreciate your feedback and are here anytime you need support. Thanks again for choosing us!"