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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gisela San Antonio

Gisela San Antonio

October 30, 2026

5  out of  5
rating by Gisela San Antonio
"La atención de Tony fue muy buena"
We responded:
"Wow, thank you for the 5-star review, Gisela! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Doug Felton

October 29, 2026

5  out of  5
rating by Doug Felton
"Patty was great° Very friendly, as well as knowledgeable."
We responded:
"Doug, thank you for the fantastic review! We are thrilled Patty was so great and friendly! We’re always here to support you with your insurance needs in Lithia. "
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Lazara Quintero

October 28, 2026

5  out of  5
rating by Lazara Quintero
"Muy agradable y profesional . La mejor Atencion"
We responded:
"Thanks so much for the fantastic rating, Lazara! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Lilina Hernandez

October 28, 2026

5  out of  5
rating by Lilina Hernandez
"Excelente servicio , en especial el Agente Tony, muy profesional y competente . Amable , paciente . Siempre que necesite aclarar cualquier situación , me ayudo y resolvió todas mis inquietudes con mucha disposición."
We responded:
"Thank you so much for the 5 stars, Lilina! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Karen Mohammed

October 28, 2026

5  out of  5
rating by Karen Mohammed
"Annette took the time and was bery patient in assisting in answering all my questions and concerns. She was very professional and knowledgeable. Greatly appreciated. Thank you"
We responded:
"Wow, thank you for the 5-star review, Karen! We're thrilled to hear Annette took such great care of you! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Brenda Graves

October 28, 2026

5  out of  5
rating by Brenda Graves
"Siena was awesome. She gave me a great monthly price thats fits into my budget and she helped me call Progressive to cancel my policy with them. I will highly recommend her and Sate Farm. I gave 5 stars.
Thank you Siena!!!"
We responded:
"Hi Brenda, thank you so much for your kind review! We love hearing you had such a great experience with Siena. We really appreciate you taking the time to share your experience with us here on State Farm Agent Melissa Snively’s team.  Please reach out to us if any questions come up!  - Melissa Snively’s Insurance Team "
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Eduardo Sobrino

October 28, 2026

5  out of  5
rating by Eduardo Sobrino
"Siena was amazing!! Made the whole process easy and painless. Thank you!!!"
We responded:
"Thank you so much for the 5 stars, Eduardo! We love to hear that Siena took such great care of you! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Spence Autry

October 28, 2026

5  out of  5
rating by Spence Autry
"Tony was very helpful getting my new car added to my policy. He was efficient and courteous."
We responded:
"Thanks so much for the 5 stars! We're thrilled to hear Tony was so helpful. We really appreciate your support - it means a lot to all of us here on Melissa Snively’s team. "
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Mike Solomon

October 27, 2026

5  out of  5
rating by Mike Solomon
"Lily is very thorough helps you through all phases and articulates and explains all areas thoroughly of auto insurance. A pleasure to do business with. She even worked me through the technology.
Mike Solomon"
We responded:
"Hi Mike, we really appreciate your review! We’re so glad you had such a positive experience with Liliana and my team here in Lithia.  If you ever need help, we are just a phone call away!  We are so blessed to have such great customers!"
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Juan Garcia

October 27, 2026

5  out of  5
rating by Juan Garcia
"I was super pleased and thankful for Liliana DeLeon. She took care of our needs and talked through every detail on all the discounts & savings that we could gain with State Farm. Her professionalism was top tier and her caring for those that she speaks to speaks volumes on her commitment to help others. Thank you Liliana for your expertise in the world of business and insurance management."
We responded:
"Wow, thank you for the 5-star review, Juan! We truly appreciate your support and are thrilled Liliana took such great care of you and her professionalism was top tier. Her passion for helping others radiates brightly. We're happy to help with any of your needs. "
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wayman roy

October 26, 2026

5  out of  5
rating by wayman roy
"Siena,was very nice and friendly and I give her 5 stars also!!!!!"
We responded:
"Wow, thank you for the 5-star review, wayman! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Teri Meriwether

October 23, 2026

5  out of  5
rating by Teri Meriwether
"I was very pleased that Liliana was able to help me navigate new insurance policies with State Farm. I have been with another company for many years. I was leary of change. Liliana made it very evident that I could get much more coverage for my car and property at a better rate , than my current coverage. She made the process to switch very easy. Much appreciated Liliana!!"
We responded:
"Teri, thank you for taking the time to leave such a great review - we’re so grateful for your feedback and are thrilled your experience with Liliana was so wonderful. Our team is always happy to help with your auto and renters insurance."
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Edel Llanes

October 22, 2026

5  out of  5
rating by Edel Llanes
"Es muy importante la comunicación entre humanos y ustedes tienen el don dela palabra , siempre estaré agradecido con sus servicios y gracias en especial al señor Tony Cortez que supo darle solución a mi situación bendiciones para todo el equipo de trabajo"
We responded:
"Hi Edel, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Melissa Snively’s tean and especially Tony! Please reach out to us if any questions come up! "
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Margaret Hall

October 17, 2026

5  out of  5
rating by Margaret Hall
"Great service at Melissa Snively State Farm. I was confused about the transition from Citizens to Manatee homeowners insurance. I was immediately connected to Patty who answered all my questions and changed my personal information on the current policy. She did her own research for me and called me back to assure me that all was well and that my new packet of information and declaration page from the new insurer was in the mail. I received exceptional and personal service and wish to spread the news. I have 2 other policies with State Farm and receive the same good service and attention."
We responded:
"Thanks so much for the fantastic rating, Margaret! We’re so glad you had a great experience with Patty. Her passion to help others is top notch. We're pleased we were able to help and leave such an impression. Don’t hesitate to reach out anytime—we’re here for you! "
Profile photo of Claudia Olivera

Claudia Olivera

October 14, 2026

5  out of  5
rating by Claudia Olivera
"Excelente Customer servise recomendados 100% pregunten por Liliana"
We responded:
"Claudia, it means so much to hear you had such a great experience with Liliana! Thank you for sharing this this wonderful feedback. "
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Denise Irby

October 13, 2026

5  out of  5
rating by Denise Irby
"Annette Godin was extremely helpful and patient with all my questions. I would highly recommend her for any of your insurance needs whether it be for your auto, homeowners or especially in my case, the HO6 condo policy. Do not hesitate to contact her."
We responded:
"Thank you so much for the 5-star rating, Denise! We're pleased to hear that Annette was so helpful and knowledgeable. Our team is happy to help with any of your auto or home insurance needs. "
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Kelby Koop

October 13, 2026

5  out of  5
rating by Kelby Koop
"Isabella is excellent to work with!"
We responded:
"Kelby we are thrilled to hear that Isabella took such great care of you! We're always happy to help our customers and community. Thanks for the wonderful review!"
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kenia alvarez

October 12, 2026

5  out of  5
rating by kenia alvarez
"Yari estoy muy agradecida por su ayuda y buen trabajo, la recomiendo 100%"
We responded:
"Thank you, Kenia! We appreciate your review and the opportunity to serve you!"
Profile photo of Jeff Hicks

Jeff Hicks

October 7, 2026

5  out of  5
rating by Jeff Hicks
"I was struggling with some personal family issues and was having difficulty separating people from my policies. It took some time and lots of communication, but Patty from Melissa Snively’s office never gave up and went above and beyond to make sure I was taken care of. Forever grateful."
We responded:
"Thanks so much for the amazing review, Jeff! We really appreciate your support here in Lithia. Just reach out anytime if you need us - we’re here for you. "
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The Beauty Room by Jennifer James

October 5, 2026

5  out of  5
rating by The Beauty Room by Jennifer James
"I spoke with Annette and she was so incredible to work with. She was patient, kind and helpful. I ended up getting an amazing quote and I’m so glad I called. I was dreading the process and I couldn’t be happier with the experience and pricing. I highly recommend at least calling for a quote. I was severely overpaying for insurance and also needed to add my 17 year old son it was not nearly as painful as I anticipated! Thank you, Annette! I truly appreciate your kindness and professionalism. 5 star experience"
We responded:
"Thank you so much for the incredible review! We are thrilled you had such a great experience with Annette. This office is truly blessed to have her on the team. Our team is always happy to help with any of your auto or renters insurance needs. "
Profile photo of Joshua Culotta-Reid

Joshua Culotta-Reid

October 1, 2026

5  out of  5
rating by Joshua Culotta-Reid
"Great service, easy communication 5 stars thank you!"
We responded:
"Joshua, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help! "
Profile photo of Kerry Shaw

Kerry Shaw

October 1, 2026

5  out of  5
rating by Kerry Shaw
"I am so appreciative of how easy and comfortable it has been to work with Sienna!!
Thank you so much!!"
We responded:
"Thank you so much for the 5 stars, Kerry! We really appreciate your support and are thrilled you had such a great experience with Siena! If you ever need anything, feel free to reach out anytime. "
Profile photo of Yun Han

Yun Han

September 30, 2026

5  out of  5
rating by Yun Han
"Siennais an absolute pro—super sharp, always on time, and took the time to carefully break down every insurance option so I knew exactly what I was getting. What sets them apart is that they don't just disappear after closing the deal; whenever something comes up later, they're always there to pick up the phone, guide me through it, and help out. Top-tier service from start to finish, and I'd recommend them to anyone in a heartbeat."
We responded:
"Yun, it means so much to hear you had such a great experience with Siena!.  Thank you for sharing this feedback!  Our team is always happy to help!"
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Angelina Thomas

September 29, 2026

5  out of  5
rating by Angelina Thomas
"Tony was amazing! We got a new car and he made the transition for the insurance from our old car to the new car seamless. He was transparent and helpful with all our questions! Highly recommend Tony for your needs!"
We responded:
"Thank you so much for your wonderful feedback! We’re so glad you had a positive experience with Tony!  We're just a phone call away and always happy to help. "
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William Johnston

September 28, 2026

5  out of  5
rating by William Johnston
"great discussion and clarity on adding new driver"
We responded:
"William, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "