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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kimberly Conroy

August 25, 2026

5  out of  5
rating by Kimberly Conroy
"We had a wonderful experience switching our auto and home owners to State Farm."
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mike ivie

August 24, 2026

5  out of  5
rating by mike ivie
"I called the office with a question about dividend email I received. Spoke with Patty, she was friendly and informed. Highly recommend this office to everyone!"
We responded:
"Mike, thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our amazing team! Our office takes pride in providing the best experience possible!"
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Bernardo Santos

August 24, 2026

5  out of  5
rating by Bernardo Santos
"Liliana Muy buen servicio. Lo recomiendo al 100%
Liliana Very good service I recommend 100%"
We responded:
"Bernardo, thank you for the amazing review! Our Lithia insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. We are thrilled to help our customers and we are pleased you had such an amazing experience with Liliana!"
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Steve Burnett

August 24, 2026

5  out of  5
rating by Steve Burnett
"Melissa has AWESOME"
We responded:
"Steve, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Lithia insurance team! We appreciate you and are always happy to help! "
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Milagros Velazquez

August 24, 2026

5  out of  5
rating by Milagros Velazquez
"Exelente servicio y atención muchas gracias Tony por toda tu ayuda.
Tony es muy amable y en especial tiene amplio conocimiento de todo y siempre se siente la sonrisa y la atencion a través del teléfono.
Muchas gracias Tony por tu ayuda.. bendiciones 🙏"
We responded:
" Milagros, thank you so much for the 5-star review! We’re thrilled you had a great experience and appreciate your kind words about Tony. We look forward to serving you again soon! "
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Brad Sampson

August 24, 2026

5  out of  5
rating by Brad Sampson
"Wonderfully convenient notary services, thank you for the great service."
We responded:
"Thank you, Brad! We're glad to hear you found our notary services convenient and that you had a great experience. We appreciate your feedback and look forward to serving you again in the future!"
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Elena

August 20, 2026

5  out of  5
rating by Elena
"El agente Tony fue una persona súper cordial muy profesional realmente me sentí satisfactoriamente por las explicaciones la ayuda que me ofreció lo recomiendo 100% merecedor de sus cinco estrellas ⭐⭐⭐⭐⭐"
We responded:
"Hi Elena, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Melissa Snively, Your State Farm Agent "
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Derek Debolt

August 18, 2026

5  out of  5
rating by Derek Debolt
"Angela was great to work with on my policies. Explained in detail the intricacies of my homeowners and auto policies. Went over what to do in catastrophic cases with claims and overall just easy to work with."
We responded:
"Derek, thank you for sharing your experience. We stive to make the process as seamless and painless as possible for our customers."
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Frank Pannacchione

August 18, 2026

5  out of  5
rating by Frank Pannacchione
"**⭐⭐⭐⭐⭐ Exceptional Service From Barbara Hellman**

I cannot say enough great things about Barbara Helman and the outstanding service she has provided to my family. While this review was prompted by the incredible support she gave us during a recent collision claim, the truth is that Barbara's exceptional service has been consistent from day one.

Over the past three and a half years, Barbara has helped us with our auto insurance, homeowners insurance, and just about every insurance-related question or need we've had. No matter the situation, she has always been responsive, knowledgeable, patient, and genuinely committed to helping us. She doesn't just answer questions or process requests. She takes ownership, follows through, and makes sure everything is handled correctly.

During our collision claim, Barbara went above and beyond every expectation we had. She guided us through the process, kept us informed, answered our questions promptly, and made an otherwise stressful situation much easier to navigate. What impressed us most was that she treated us like valued clients, not just another policy number.

Having lived in Florida for more than three and a half years, we have experienced many different levels of customer service from various companies. Unfortunately, exceptional service has become increasingly rare. Barbara stands out as one of the best customer service professionals we have ever worked with. Her dedication, professionalism, attention to detail, and genuine care for her clients are truly remarkable.

I have always believed that I don't mind paying for insurance if I'm receiving the level of service I'm paying for. Barbara has delivered service that far exceeds what I ever expected from an insurance company. She has earned our trust and confidence time and time again.

While I can only speak from my personal experience, if you have the opportunity to work with Barbara Hellman, I highly recommend her. She is an absolute asset to State Farm and an example of what outstanding customer service should look like.

Thank you, Barbara, for everything you have done for our family. Your support, dedication, and commitment to your clients have made a lasting impression.

Frank"
We responded:
"Thank you, Frank, for taking the time to share your experience. We're glad to hear that Barbara was able to assist you so effectively. Your recommendation means a lot to us."
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Michael Baldemor

August 13, 2026

5  out of  5
rating by Michael Baldemor
"Angela took the time to answer my questions and helped save me money. She was professional and friendly"
We responded:
"Thank you for your review, Michael. We're thrilled to hear that David was able to assist you effectively and provide you with the information you needed while also helping you save money. Thank you for being with our State Farm Agency. "
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Juan Rafael Rodríguez Pineda

August 13, 2026

5  out of  5
rating by Juan Rafael Rodríguez Pineda
"Muy buen trato siempre, servicio n Español ahora con l Señor Antonio también muy amable como las otras personas.
Muchas gracias al equipo de State Farm."
We responded:
"¡Muchas gracias por tomarse el tiempo de compartir su experiencia! Nos alegra saber que Liliana DLeon pudo brindarle la información que necesitaba de manera profesional y amable. En State Farm, siempre nos esforzamos por ofrecer un servicio excepcional y ayudar a nuestros clientes a encontrar la cobertura que mejor se adapte a sus necesidades. Estamos encantados de que haya decidido renovar y cambiar su seguro con nosotros. Gracias por confiar en State Farm y en el trabajo dedicado de Liliana. ¡Estamos aquí para ayudarle siempre que lo necesite!"
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Tamas Feher

August 12, 2026

5  out of  5
rating by Tamas Feher
"Excellent service! Patty went above and beyond to help me lower my auto insurane costs while ensuring I still had the right coverage in place."
We responded:
"Hi Tamas, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Lithia.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Melissa Snively "
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Joseph Trebbe

August 12, 2026

5  out of  5
rating by Joseph Trebbe
"Very friendly and proffessional"
We responded:
"Thank you so much for the 5-star rating, Joseph! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Melissa Snively "
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John Hennings

August 11, 2026

5  out of  5
rating by John Hennings
"When I called to get an inherited vehicle added to our policy, Jacob helped me do that quickly so I could get on the road home. He also found us new ways to save money on our existing coverage, and he did all of that in one phone call!"
We responded:
"John, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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nae bae

August 11, 2026

5  out of  5
rating by nae bae
"She’s great I highly recommend to get a policy"
We responded:
"Thank you so much for the 5-star rating, nae! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Melissa Snively "
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Andrew Conord

August 10, 2026

5  out of  5
rating by Andrew Conord
"Barbara was very helpful with updating our policy and recommending changes, thank you!"
We responded:
"Andrew, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Lithia insurance team is always here and happy to help. "
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Leah Shaffer

August 6, 2026

5  out of  5
rating by Leah Shaffer
"Annette is hands-down the best insurance agent I’ve ever worked with! She’s knowledgeable, responsive, and genuinely cares about her clients. She makes the whole process easy and stress-free and has us paying HALF of what we were paying. If you’re looking for someone who goes above and beyond, Annette is the one. Highly recommend!"
We responded:
"Leah, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Lithia insurance team! - Your State Farm Agent, Melissa Snively "
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Colleen Wayne

August 6, 2026

5  out of  5
rating by Colleen Wayne
"After months of robo calls and spam, I finally found Annette at State Farm, super easy, and less money that I was paying with Allstate. She is the best!"
We responded:
"Wow, thank you for the 5-star review, Colleen! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Rachel Navarro

August 6, 2026

5  out of  5
rating by Rachel Navarro
"Highly recommend this office. I spoke to Patty today about my policy renewals for home and auto. She was so patient with me while she answered all my questions and so thorough in her explanations. Super friendly and great customer service. I couldn’t ask for more. Thank you so much Patty for all of your help!"
We responded:
"Thank you for the 5-star review, Rachel! We’re proud to serve the Lithia community and truly appreciate your support. "
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Jayce Jenkins

August 4, 2026

5  out of  5
rating by Jayce Jenkins
"Great customer service. Randi is very easy to deal with and was super helpful with the questions I had here at snively State farm."
We responded:
"Thank you so much for the 5-star rating, Jayce! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Melissa Snively "
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Wayne Lett

August 3, 2026

5  out of  5
rating by Wayne Lett
"Always great customer service. Thanks Patty!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Gisela San Antonio

July 27, 2026

5  out of  5
rating by Gisela San Antonio
"Muy buena"
We responded:
"Wow, thank you for the 5-star review, Gisela! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Jerold Schmeer

July 23, 2026

5  out of  5
rating by Jerold Schmeer
"Fantastic service"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Frank Cobelo

July 20, 2026

5  out of  5
rating by Frank Cobelo
"Had a amazing experience agent was funny and ianncredibly knowledgeable angela was very helpful"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Melissa Snively’s Team. "
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Stefan Muecke

July 17, 2026

5  out of  5
rating by Stefan Muecke
""I highly recommend working with Barbara. She is exceptionally knowledgeable, experienced, and professional in everything she does. Beyond her impressive expertise, she is always courteous, friendly, and a true pleasure to collaborate with.""
We responded:
"Thanks a lot for your fantastic review, Stefan! We’re thrilled to hear you had a great experience working with Barbara—her expertise, professionalism, and friendly approach truly make a difference. We appreciate your recommendation and hope to work with you again in the future!"